Customer Retention Tactics for your Multichannel Loyalty Program

Written by Tom Peace

Building customer loyalty is not just about offering reward points and promotions: it’s also the effort a brand shows in addressing customer needs, eliminating friction points, and adding value to interactions across every channel.

Avoid churn and burn with these customer retention tactics to eliminate customer friction points and add value to interactions across every channel.

🤝 Make Mobile the Focus of Digital-First Strategies

🤝Develop Long-Term Customer Relationships by Going Beyond Earn & Burn Mindsets

🤝Leverage Tech for Value-Added Services and Eliminating Customer Pain Points and more


Click on the link below to download the Whitepaper

https://www.snipp.com/lp-whitepaper-customer-retention-tactics-for-your-multichannel-loyalty-program

Also....We are happy to announce that The Loyalty People will be hosting Snipp's Webinar on 'Shopper Behaviours and How to Maximise During Peak' in July. We will be sending more updates at a closer time.

About Snipp

Snipp provides promotions and loyalty programmes designed to engage customers across the entire path to purchase from in-store, at home and online. Clients can run one-off promotions to evergreen loyalty programs that meet objectives at a brand, shopper, category, and portfolio level and customisable by region, language, channel, retailer and more.

SnippCARE, our modular Customer Acquisition, Retention & Engagement platform, powered by our market-leading receipt processing platform for purchase and non-purchase validation, enables implementation of ROI-driven, omni-channel programs, globally.

We capture zero-party data in real time and build proprietary data sets, driving engagement, personalization and brand loyalty and enabling intelligent decision-making. It’s tailor-made for brands to build deeper relationships with their customers.

For over a decade, we have worked with the world’s leading organizations across B2C and B2B, industry verticals including FMCG, retail, pharma, utility, home and outdoor, alcohol, tobacco, lifestyle and more.

Click on the link below for more details and program examples

https://www.snipp.com/client