Loyalty Proposition

A new Loyalty proposition for the UK that drives Customer retention & Customer growth ...

CRM Strategy

A CRM strategy for Christian Loubutin and Carolina Herrera ...

Loyalty Strategy

A coalition Loyalty Strategy for the Mall of Qatar ...

Analytics and Insight

An analytics and insight project to support Molton Brown with a better  understanding of their customers ...

CRM Strategy

A full review of CRM strategy and infrastructure ...

Data Segmentation and Customer Persona

A Data Segmentation and Customer Personas ...