Cookie Policy

This Cookie Policy explains how The Loyalty People Ltd ("TLP," "we," "us," or "our") uses cookies and similar tracking technologies on our website (theloyaltypeople.global) and how you can manage your preferences. You can update your cookie preferences at any time using the cookie settings link in our website footer. The latest version of this policy will always be available at theloyaltypeople.global/cookie-policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website recognise your device on subsequent visits and enable certain features and functionality to work correctly. Similar technologies include web beacons, pixel tags, and local storage objects. Where we refer to "cookies" in this policy, we mean all such technologies unless stated otherwise.

2. How We Use Cookies

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They enable core features such as page navigation, security, and access to protected areas.

Examples: session authentication cookies (duration of your browser session); security and CSRF protection tokens (session duration).

2.2 Analytics and Performance Cookies

These cookies collect anonymised information about how visitors use our website, such as which pages are most visited and how users navigate through the site. We use Webflow's built-in analytics tools and may also use Google Analytics.

Examples: _ga (Google Analytics, retained for up to 24 months); _gid (Google Analytics, retained for 24 hours); _gat (Google Analytics, retained for 1 minute). Analytics cookies are only placed with your consent.

2.3 Functional Cookies

These cookies remember choices you make to improve your experience, such as language preferences or whether you have previously dismissed a notification. They are not strictly necessary but enhance usability.

Examples: cookie consent preference (retained for up to 12 months).

2.4 Marketing and Targeting Cookies

TLP does not currently use advertising or retargeting cookies on our website. Should this change, we will update this policy and seek your explicit consent before placing any such cookies.

3. Third-Party Cookies

Our website is hosted on Webflow, which may set its own cookies. These are subject to Webflow's policies at webflow.com/legal/privacy.

We may embed third-party content on our website such as LinkedIn embeds. These third parties may set their own cookies when you interact with embedded content. We do not control these. Relevant policies:

TLP Collective, hosted on Circle at tlpcollective.co, uses its own cookies. Please refer to Circle's Cookie Policy at circle.so/cookie-policy for full details.

4. Managing Your Cookie Preferences

4.1 Cookie Banner

When you first visit theloyaltypeople.global, you will be presented with a cookie consent banner. You can accept all cookies or choose to accept only strictly necessary cookies. You can update your preferences at any time using the cookie settings link in the footer of any page on our website.

4.2 Browser Settings

You can also manage cookies directly through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that disabling certain cookies may affect the functionality of parts of our website.

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions

4.3 Opt Out of Google Analytics

To opt out of Google Analytics tracking across all websites, install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them. Indicative retention periods are listed alongside each cookie category in Section 2. For specific queries contact us at legal@theloyaltypeople.global.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be posted on this page with a revised effective date. The latest version will always be available at theloyaltypeople.global/cookie-policy.

7. Contact

The Loyalty People Ltd

Legal: legal@theloyaltypeople.global

Web: theloyaltypeople.global

TLP, TLP services, TLP membership

TLP is a collective-led platform for people working in customer loyalty, CX, CRM and marketing.

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