Review of current strategy / CRM Infrastructure review / test and learn campaign design / analysis
DIY and Home Retail
MKM Building Supplies wanted to fully review their CRM strategy and technical capabilities. Alongside this we build out a test and learn ‘dabble’ phase with full analysis of results and recommended next steps
Full CRM Review
Reporting and Data Analysis
The Loyalty People instantly became part of the team, bringing their considerable knowledge and experience to help us understand the opportunities open to us through effective CRM and Loyalty, alongside practically driving the implementation of change. Clearly motivated to help their clients succeed with the experience to make that happen, a first-rate partner to have on board.
Tony, Director of Marketing, MKM Building Supplies