Driving Hyper-Personalisation in Loyalty Programs

This ebook explores the impact of hyper-personalisation in loyalty programs and how its leading to more completed transactions by customers. Also, you will have a deeper understanding of the strategies businesses should be implementing to create a stronger customer relationship.

Regardless of whether if you are a global retailer or a local business, these insights will help transform your customer relationship - making every customer feel like your only customer!

Hear from our loyalty experts who will share their expertise on hyper-personalisation and why customers are drawn more to loyalty programs using this strategy!

Dsquares is a loyalty and rewards company that helps businesses increase customer loyalty and retention. As a Global Loyalty Expert, the company equips businesses with an impressive array of tools that span the entire spectrum of strategic commercial planning, merchant management, and state-of-the-art AI and Data Analytics. Learn more by clicking here

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. Learn more by clicking here

Antavo is the most powerful Loyalty Cloud on the market, offering a scalable, pure-play loyalty technology that is easy to integrate, thanks to robust APIs.Antavo’s no-code, API-centric platform makes the loyalty program experience fully customizable and empowers loyalty and marketing teams to run their program internally, without IT help. Antavo invests 60% of its revenue into its product and issues quarterly product releases. Learn more by clicking here

Tom Peace

Tom is our MD and his experience is at the very forefront of the industry. Tom is a Customer Engagement expert and Loyalty Strategist, with 20+ years experience across all sectors of the loyalty industry. Tom will share his experience of hyper-personalisation for developing customer engagement, and how this leads to community and an alignment of belief.

Nasima Ahmed

With over 15 years of experience in digital marketing, Nasima is a seasoned digital marketing leader specialising in customer retention and loyalty, with a background encompassing ecommerce, fashion, beauty, and luxury. Having lent her expertise to renowned luxury brands such as GANNI, Penhaligon's, L'Artisan Perfumery, and Swarovski, Nasima has honed her skills in redeveloping loyalty programs, notably for Sephora UK and Debenhams Beauty Club.

Deon Olivier

Deon Olivier has been an active member of the South African Loyalty Marketing industry at client, agency, strategist and implementation level since 1999. He works closely with clients to conceptualise new Loyalty Marketing strategies, refine existing strategies and implement (build, launch and bed-in) Loyalty programmes. Deon was also part of the team that founded eBucks, the multi-winning retail banking loyalty programme!