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Expert Panel Terms

These Expert Panel Terms ("Terms") set out the basis on which consultants and practitioners are included in the TLP Expert Panel, operated by The Loyalty People Ltd ("TLP," "we," "us," or "our").

By accepting an invitation to join the TLP Expert Panel, you agree to be bound by these Terms. If you have any questions, contact us at legal@theloyaltypeople.global.

1. Acceptance to the Panel

The TLP Expert Panel is a curated group of consultants and practitioners selected by TLP. All applications and nominations are reviewed by TLP, and acceptance is at TLP's sole discretion.

Being accepted to the panel does not confer any contractual right to remain on it. TLP may decline any application and may remove any panel member at any time (see Section 10).

2. Nature of the Relationship

Participation in the TLP Expert Panel does not create any employment, agency, partnership, or other formal commercial relationship between you and TLP. You remain entirely independent.

You are not a representative, employee, or spokesperson of TLP. You are responsible for your own professional conduct, your client relationships, the services you deliver, and your own legal and tax obligations.

Being on the TLP Expert Panel means TLP may choose to feature or promote your expertise. It does not mean TLP is responsible for your work or liable for your services.

3. No Fees or Remuneration

Participation in the TLP Expert Panel is not a paid arrangement. TLP does not pay consultants for being listed, featured, or included on the panel.

Participation is based on visibility, access to TLP's platform and community, and the potential opportunities that may arise. It does not guarantee any financial return.

4. No Guarantee of Work, Introductions, or Promotion

TLP provides visibility and connection opportunities but does not guarantee commercial outcomes. Specifically, TLP makes no guarantee of:

  • Client work or project referrals
  • Introductions to brands or organisations
  • Leads or enquiries
  • Visibility, features, or marketing exposure
  • Inclusion in any specific campaign, content, or event

TLP may feature, promote, or introduce panel members at its discretion, based on relevance, platform activity, and commercial fit. This is not a commitment and may change at any time. TLP does not guarantee response, engagement, or participation from other members, brands, or organisations.

5. Use of Profile and Information

By joining the TLP Expert Panel, you grant TLP a non-exclusive, royalty-free licence to:

  • Publish your name, job title, company, biography, and photograph on TLP's website and platform
  • Feature you in TLP content, marketing materials, newsletters, and community activity
  • Reference your inclusion in the panel in TLP's communications

You confirm that you have the right to share the information and materials you provide to TLP, and that their use by TLP in accordance with these Terms does not infringe any third-party rights.

If you wish to update or remove your profile information at any time, contact us at letstalk@theloyaltypeople.global. Requests will be acted on promptly.

6. Your Responsibilities

As a member of the TLP Expert Panel, you agree to:

  • Provide accurate, current, and truthful information about your experience, qualifications, and services
  • Notify TLP promptly of any material changes to your professional status, company, or availability
  • Engage professionally and respectfully with TLP, TLP Collective, and the broader TLP community
  • Deliver any services you agree to provide independently and in accordance with your own professional standards
  • Not misrepresent your relationship with TLP or imply a closer commercial relationship than exists

You remain solely responsible for any agreements, engagements, or outcomes arising from your work.

7. Promoting Your Involvement with TLP

We encourage panel members to promote their involvement with TLP. This is not a requirement. Sharing your participation publicly — on LinkedIn, your own website, or in your marketing materials — is welcomed and benefits both you and TLP.

Where you reference TLP or your panel membership in your own communications, please ensure that:

  • Any statements about TLP or your relationship with TLP are accurate
  • You do not imply TLP endorsement of your services beyond what TLP has explicitly agreed to
  • Any use of TLP's name, logo, or brand assets is consistent with TLP's brand guidelines

TLP's logo and brand assets may not be used in external materials without our prior written approval. To request approval, contact letstalk@theloyaltypeople.global. You must not position yourself as acting on behalf of TLP unless explicitly agreed in writing.

8. External Communications About TLP

If you create your own external communications that reference TLP — such as press releases, social media announcements, or published articles — please ensure they are accurate and consistent with TLP's positioning.

TLP reserves the right to request changes or removal of any external communication that contains inaccurate, misleading, or misrepresentative statements about TLP, its services, or its community. TLP will manage this reasonably.

9. Commercial and Referral Arrangements

These Terms do not create any commercial obligation between TLP and panel members. Any arrangement involving referral fees, revenue sharing, paid engagements, or other commercial terms must be agreed separately in writing before any such activity commences.

Nothing in these Terms implies or creates any entitlement to commercial engagement, financial compensation, or preferential commercial treatment from TLP.

10. Removal from the Panel

TLP may remove any consultant from the Expert Panel at any time, at its sole discretion, and without obligation to provide a reason.

You may also withdraw from the panel at any time by notifying us at letstalk@theloyaltypeople.global. On withdrawal or removal, TLP will remove your profile from public-facing platform listings within a reasonable period.

11. Changes to the Panel or These Terms

TLP may update the structure of the Expert Panel, how panel members are featured, or these Terms at any time. Where changes are material, we will notify panel members in advance where reasonably practicable.

Continued participation in the TLP Expert Panel following any update to these Terms constitutes acceptance of the updated Terms. The latest version will always be available at theloyaltypeople.global/expert-panel-terms.

12. Data and Privacy

TLP processes personal data in accordance with our Privacy Policy, available at theloyaltypeople.global/privacy-policy. Information you provide as part of your panel membership will be used to operate and promote the panel as described in these Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

The Loyalty People Ltd

Legal: legal@theloyaltypeople.global

General: letstalk@theloyaltypeople.global

Web: theloyaltypeople.global

TLP, TLP services, TLP membership

TLP is a collective-led platform for people working in customer loyalty, CX, CRM and marketing.

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