Travel Loyalty: New Innovations

26th May 2022

Written by Tom Peace

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Travel Loyalty: New Innovations

26th May 2022

Written by Tom Peace

Travel Loyalty: New Innovations

With the busiest season on the way, travel companies have had to evolve their loyalty schemes to win back customers in a post-pandemic world.

So, what are they doing?

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June 2020

Emotion promotion: the new rules of loyalty for the post-COVID era

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June 2020

Emotion promotion: the new rules of loyalty for the post-COVID era

Expedia

Expedia has announced One Key – a new coalition loyalty program which will unify its brands Expedia, Hotels.com, Orbitz and vacation rental site Vrbo. The new scheme will allow the 154 million members to earn points on Vrbo and redeem them on Expedia for example.

Booking.com

Booking.com has recently introduced a new level of perks with a third and highest tier for its Genius loyalty program, giving travellers even more value the more they use Booking.com. Tier three members can expect up to 20% discounts and priority support.

MSC Cruises

MSC Cruises is revamping its MSC Voyagers Club loyalty program with a range of new benefits. The new Voyagers Exclusives offers savings for members, who will automatically benefit from a minimum discount of five percent for any cruise booked at any time!