Learn how to create and maintain loyal customers in the digital age
17th October 2023
Written by Tom Peace
New Pobuca Podcast featuring our MD, Tom Peace
9th June 2022
Three Reasons Paid-For Subscriptions Win
Emotion Promotion: The new rules of Loyalty for the post-COVID era
Top 5 Reasons why your Loyalty Program is struggling
Whilst on a recent business trip to Athens our MD, Tom Peace, had the pleasure of meeting with one of our favourite partners Pobuca, who are using AI for loyalty in truly innovative ways. Tom joined Isidoris Sideridis, Pobuca’s CEO, on the newest edition of Pobuca's podcast, in a conversation about the most cutting-edge loyalty programs and suggested rules for developing innovative customer strategy that benefit both the customer and the business!
Pobuca offers turn-key Customer Experience, CRM, and Loyalty solutions for brands and retailers. They empower B2C companies to build direct, personalized relationships with thousands or millions of consumers through technology & data and convert satisfied customers to loyal ones.
Pobuca Experience Cloud, a powerful AI platform helps brands & retailers to measure, design, and improve their CX & Loyalty.
In a few words, you can first measure CX, then design the right strategy based on KPIs, and finally improve it in terms of Loyalty, Customer Service, and better engagement through personalization, creating a CX-driven, ongoing optimization loop for your business.
Click on the link below to watch the full video