Redemption Solutions

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Do you need to offer your best customers other valuable ways to redeem their rewards? Please review our redemption partners for market-leading redemption options?

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Loyalty Technology Solutions

i360

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i360 is a leading service provider in the field of B2B loyalty programs. Our core competence is the development and integration of IT loyalty systems. We also provide a wide range of value-added services: loyalty strategy development, web and mobile app design, rewards management, and comprehensive legal and tax services related to B2B loyalty programs.

About i360

i360 was ranked as a leading loyalty operator for six years in a row. It was the first in the industry that has been certified by TÜV RHEINLAND for compliance with the International Standard for Information Security Management System „ISO/IEC 27001:2013” allowing it to provide its Clients with the highest standards in data safety.

Why do Clients value i360?
We work with international corporations. Our projects aim to increase the market shares of our Clients in the traditional trade. Our Clients value i360 because we can provide even the most complex IT solutions that require integration with external applications and data warehouses while maintaining total data security.

Why i360?
Clients choose i360 because they are looking for a reliable partner with experience in managing strategic projects and a competent counsellor who will proactively show them the right development directions and exceed the expectations of project leaders at the operational level.

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Insight, Analytics And Research

THE DATA SHED

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The Data Shed is an award-winning data consultancy specialising in data transformation projects, single customer views, managed support services, and more.

About The Data Shed

Focused on driving value and insight, we create technical solutions with a product-agnostic approach and enable our clients to get the most out of their data and make better-informed decisions. Our team of skilled data specialists are a friendly, smart, and efficient bunch with high integrity and an impressive resume of experience that they bring to each project.

We focus on three main specialisms:

First, we consult and advise, helping businesses align their data strategy with their overall business strategies.

Second, we create and deliver new business platforms, systems architectures, data governance programmes as well as provide expertise to expand your internal teams.

Finally, we help you manage and maintain your data systems and architecture to ensure the most efficient return on investment whilst staying up to date with industry advances.

We’ve helped organisations of all sizes overcome their data challenges. Thanks to this we’ll quickly and efficiently come up with the right solution for you. We work using our philosophy of giving you all of what you need and none of what you don’t – for the best results and value.

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Loyalty Innovations

SNIPP

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SnippCheck, Snipp’s market-leading, retailer-agnostic receipt and transaction validation platform, powers programs that are designed to engage consumers through the entire path to purchase - in-store, at home and online.

About SnippCheck

It helps brands scale activations in any channel, validates any transaction – purchase (contests, promotions, rebates, sweepstakes etc) and non-purchase (social media, market research, reviews etc) and reward consumers based on any non-purchase activity, value spend, number of products purchased or even a sum of purchases over time.

Highlights
• App-free and Retailer agnostic solution
• Offline and e-receipt validation
• Rules engine that supports any qualification logic
• Flexible & global deployment (46+ languages)
• OCR - Optical Character Recognition Technology
• Rewards integrations
• Sophisticated fraud detection
• 100% accurate
• Optical character recognition
• Fully white-labelled

In addition, SnippCheck enables brands to capture and make sense of unprecedented complex consumer behaviours and purchase patterns at a product, brand & category level (including basket level data & analysis) and turn this information into actionable insights, enabling intelligent decision making. It is key to creating a true single (360-degree) view of customer data.

SnippCheck offers flexible deployment to meet any environment to enable a seamless customer experience - from submission of receipts, validation, reward allocation, and communication to consumers.
• Snipp turnkey promotions & loyalty solutions
o Single Integration Point - Single API Connection – into portal, APP
o Multiple Integration Points (Internal) - into Global Registration, CRM and Rewards Engine
o Multiple Integration Points (External) - into Booking engine, POS, Fulfilment vendors
• Widget Integration

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Loyalty Technology Solutions

CONIQ

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Coniq is the Total Customer Engagement Company for growth-minded shopping centres, outlets, and retail brands.

About Coniq

Our IQ platform provides a faster, more economical and simpler way to generate revenue by understanding, anticipating and engaging customers through unique and personalised experiences in real-time instore and online. Coniq powers over £1 billion of sales annually for its customers, with more than 20 million consumers shopping at more than 1,800 brands in +25 countries worldwide.

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Loyalty Technology Solutions

ANNEX CLOUD

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Acquire, Convert, and Retain More Customers
Annex Cloud combines best-in-class loyalty management with powerful engagement and communication modules to help businesses build relationships and profits at scale. Extensible modules provide flexibility. The 125-plus pre-built integrations make it easy and fast to implement. Innovative engagement modules are designed to build lasting emotional bonds. Annex Cloud earned the highest possible scores in 15 criteria in The Forrester Wave™: Loyalty Solutions, Q2 2021 Report.

About Annex Cloud

Annex Cloud’s Loyalty Experience platform is purpose-built to become the heart of your digital technology stack, enabling you to deliver unique, value-based omnichannel interactions across the customer journey, keep customers coming back, incent profitable behaviors, and drive growth. See why companies like Toyota, ACTION, TaylorMade, NuSkin, and MacKenzie-Childs trust Annex Cloud to help them reduce churn, overcome skyrocketing acquisition costs, and build true brand-to-human connections.

• Leverage loyalty data across your tech stack, enabling all customer-facing teams to create personalized, value-based interactions
• Segment using any combination of customer, transaction, behavior, preference, and loyalty data
• Proactively engage customers when points are expiring
• Leverage gamification, contests, Refer a Friend, Ratings & Reviews, and more to create meaningful engagement,
• Connect siloed data to create a unified customer profile

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Loyalty Technology Solutions

CURRENCY ALLIANCE

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Currency Alliance operates a global SaaS platform that is API-first (headless) in which clients can set up a new loyalty program in a matter of days. Clients can build whatever Customer Experience they want on top of the API, or use our highly-customizable white label screens for customer-facing websites and apps.

About Currency Alliance

There is no CapEx or License Fees to use the SaaS platform and low monthly minimums to have access to a powerful and intuitive Management Portal to operate the points bank and rules engine, as well as gain access to a marketplace of potential partners with which loyalty commerce can be conducted.

As an enterprise scale, API-first and microservices-based platform, the Currency Alliance solution can fit easily into any technical architecture. It supports every language (character set), and can be deployed with points tied to a single fiat currency, or allow the points to adapt to many different fiat currencies. The Loyalty Rules Engine is extremely intuitive and supports every known use case for issuing points based on purchases and non-purchase customer touchpoints. The platform also has over 4,500 gift cards available in 60+ different fiat currencies.

Clients such as Under Armour, Live Nation, Reynolds-American, Agilent, Showtime, Gameshow Network, Moness Resort and TD Bank have deployed a customer loyalty solution – typically in less than one month.

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Large Scale Enterprise Solutions

SPARTA LOYALTY

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Sparta Loyalty is a market-verified provider of an omnichannel loyalty ecosystem with a focus on providing a data-driven comprehensive omnichannel CRM platform, deep customer analytics, flexible promotion engine, marketing campaign automation modules and comprehensive loyalty mobile applications under one roof.

About Sparta Loyalty

Sparta Loyalty leverages these tools to secure a higher customer retention rate whilst using the full potential of loyalty databases and taking control over the loyalty responsibilities within existing marketing teams and budgets.

The system has been created on the fundamental practises of innovation, experience and future foresight. In addition, with over 35+ Relationship Marketing / Loyalty Scheme projects with almost 130 global brands, including the 2 largest multi-partner programmes in Europe, we process more than 70+ million online transactions monthly, for 50+ million members.

Furthermore, our experience is gained from multiple loyalty projects in many different industries (FMCG, Petrol, Fashion, Luxury Goods, Pharmacy, Tourism, Retail) and models (B2C, B2B).

The Sparta Loyalty Platform supports marketing operations of such prominent brands as Bath and Body Works, The Body Shop, oBag, New Balance, Samsung and Xiaomi, just to name a few.

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Large Scale Enterprise Solutions

CONIQ

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Coniq is the Total Customer Engagement Company for growth-minded shopping malls, outlets and retail brands.

About Coniq

Our IQ platform provides a faster, simpler and more economical way to generate revenue by understanding, anticipating and engaging customers through unique and personalised experiences in real-time across multiple channels. Coniq IQ provides the tools and data needed to increase shoppers’ trust, satisfaction and loyalty through unique and personalised experiences. Coniq powers over £1 billion in sales annually for its customers, with more than 20 million consumers shopping from 1,800 brands in 25 countries worldwide.

Hundreds of shopping centres and retailers trust Coniq to generate footfall, sales and loyalty. Our clients include Bicester Village, Madison Avenue, VIA Outlets, Apsys, Compagnie de Phalsbourg, LIWA, Mall of Qatar, ICON Outlet, London Designer Outlet, Starbucks, Reem Mall, and many others.

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Other Vital Services For Loyalty

RESAL

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Resal is a High-tech Company that is leading the prepaid gift card market by offering all in one prepaid gift cards and rewards solutions for individuals and corporate clients. We are the leading player in MENA and we are expanding globally.

About Resal

Resal helps it’s clients to create customer delight, connections, appreciation and share their feelings by offering them a unique gift cards for whenever and wherever.

Our products:

store: Online platform that help individuals to buy and send gift cards.

glee: Corporate reward solution, which helps puir clients to offer employees, partners and customers gift cards as part of an incentive and reward programme.

channels: A business API and embedded technology that offers digital gift cards and rewards from over 400 brands, to any 3rd party online channels and marketplaces.

Boonus: A loyalty management platform based on multiple rewarding programmes that enable merchants and retailers to increase retention, frequency and customer spending.

Always simple, convenient and well received

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Loyalty Technology Solutions

SNIPP

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Snipp is a global marketing and loyalty technology solutions company that brings together a modular SaaS technology suite with best-in-class marketing expertise to enable clients to increase sales, engage and retain customers and build proprietary data sets that enable intelligent decision making.

About SnippCare

Our innovative SnippCARE platform – a modular CUSTOMER ACQUISITION RETENTION & ENGAGEMENT platform enables implementation of omni-channel, device agnostic programs, from one-off marketing promotions to evergreen loyalty programs, that are ROI-driven and data-rich. It is tailor-made for brands to engage with and build deeper relationships with their consumers.

Available in modules based on your business needs, it is structured around core features that no loyalty program today should be without - real-time Receipt and Transaction Processing, Exhaustive Earn & Burn mechanisms, Segmentation & Personalization, Dynamic Member Benefit Management, Rewards, Data Collection & Analytics (including Advanced Basket Data Analysis) and Third-party Technology Integrations. We capture unique zero-party data in real time and build a single unified customer view, driving engagement, personalization and brand loyalty.

Our in-house services and support include
• Strategy planning and program design
• Implementation Flexibility - Full tech stack or modular components as needed
• Customer data management
• Real-time third party integration
• Operational support

For over a decade, we have worked with the world’s leading organizations across the globe in both B2C and B2B spaces, across industry verticals including FMCG, retail, pharma, utility, home and outdoor, alcohol, tobacco, lifestyle and more with program have implementations in over 45 countries in over 30 languages.

Snipp has a global presence with 150+ employees across 8 countries covering North America, UK & Europe, MENA and India.

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Large Scale Enterprise Solutions

CURRENCY ALLIANCE

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Currency Alliance operates the global B2B SaaS platform in loyalty marketing that enables two major industry innovations: 1) brands can quickly build custom loyalty solutions on top of the API with no CapEx or License Fees, and 2) enables low-cost connectivity and collaboration between complementary brands so you can issue, exchange or redeem each other’s loyalty currency.

About Currency Alliance

As an enterprise scale, API-first and microservices-based platform, the Currency Alliance solution can fit easily into any technical architecture – taking care of all the complicated backend processing, while allowing clients to retain complete control over the Customer Experience (CX) in their own environment. If clients don´t want to build a few screens for customers, our white label extensions allow full customization for customers to access their points balance/transaction history, view promotions, exchange points to other programs or gift cards, as well as access a redemptions marketplace of attractive goods and services.

Clients such as Air France/KLM, IHG, Melia Hotels, First Abu Dhabi Bank, Norwegian Air Shuttle, AirAsia, Garuda-Indonesia, Under Armour, Bank of America, Live Nation, Enterprise/Alamo and dozens more trust Currency Alliance with bank-grade security and rich functionality to enable their customer engagement objectives.

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Large Scale Enterprise Solutions

LOYAL GURU

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Loyal Guru is a Customer Data Platform with the mission of transforming retailers all around the world into customer-centric organizations. Our clients use our modular platform to understand their customers and monetize data through flexible loyalty programs and personalized coupons with an unbeatable time-to-market.

About Loyal Guru

We have created a SaaS platform that allows retailers to analyze purchasing information, consumer behaviour, and affinity for certain products, and then develop it into discounts and loyalty programmes in a completely personalized manner. We collect data from all touchpoints such as points of sale, e-commerce, customer support, emails, phone calls, etc and centralize them in a unique customer profile. The benefit is clear: activate previously untapped data and customers, create personalized loyalty campaigns and offers that positively impact the customer, and identify new revenue streams for the organization, and the brands it represents.

Some of our milestones include:
A scalable Problem-Solution fit (Data centralization, customer data activation, scaling couponing operations, cross country & cross-currency loyalty programs)
Our reach: 100% Retail focused, 50+ retail clients in 12+ countries including Mango, DIA Group and Spar
A great team 100+ team members (Loyalty & retail experts, AI experts, developers, data scientists…)

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