Loyalty Technology Solutions

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Our loyalty technology partners provide many different solutions in terms of loyalty engines.

They inlcude: Points bank and reconciliation, data collection, programme reporting, campaign planning, API integration, real-time decision making and programme management.

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Loyalty Technology Solutions

i360

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i360 is a leading service provider in the field of B2B loyalty programs. Our core competence is the development and integration of IT loyalty systems. We also provide a wide range of value-added services: loyalty strategy development, web and mobile app design, rewards management, and comprehensive legal and tax services related to B2B loyalty programs.

About i360

i360 was ranked as a leading loyalty operator for six years in a row. It was the first in the industry that has been certified by TÜV RHEINLAND for compliance with the International Standard for Information Security Management System „ISO/IEC 27001:2013” allowing it to provide its Clients with the highest standards in data safety.

Why do Clients value i360?
We work with international corporations. Our projects aim to increase the market shares of our Clients in the traditional trade. Our Clients value i360 because we can provide even the most complex IT solutions that require integration with external applications and data warehouses while maintaining total data security.

Why i360?
Clients choose i360 because they are looking for a reliable partner with experience in managing strategic projects and a competent counsellor who will proactively show them the right development directions and exceed the expectations of project leaders at the operational level.

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Loyalty Technology Solutions

SNIPP

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Snipp is a global marketing and loyalty technology solutions company that brings together a modular SaaS technology suite with best-in-class marketing expertise to enable clients to increase sales, engage and retain customers and build proprietary data sets that enable intelligent decision making.

About SnippCare

Our innovative SnippCARE platform – a modular CUSTOMER ACQUISITION RETENTION & ENGAGEMENT platform enables implementation of omni-channel, device agnostic programs, from one-off marketing promotions to evergreen loyalty programs, that are ROI-driven and data-rich. It is tailor-made for brands to engage with and build deeper relationships with their consumers.

Available in modules based on your business needs, it is structured around core features that no loyalty program today should be without - real-time Receipt and Transaction Processing, Exhaustive Earn & Burn mechanisms, Segmentation & Personalization, Dynamic Member Benefit Management, Rewards, Data Collection & Analytics (including Advanced Basket Data Analysis) and Third-party Technology Integrations. We capture unique zero-party data in real time and build a single unified customer view, driving engagement, personalization and brand loyalty.

Our in-house services and support include
• Strategy planning and program design
• Implementation Flexibility - Full tech stack or modular components as needed
• Customer data management
• Real-time third party integration
• Operational support

For over a decade, we have worked with the world’s leading organizations across the globe in both B2C and B2B spaces, across industry verticals including FMCG, retail, pharma, utility, home and outdoor, alcohol, tobacco, lifestyle and more with program have implementations in over 45 countries in over 30 languages.

Snipp has a global presence with 150+ employees across 8 countries covering North America, UK & Europe, MENA and India.

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Loyalty Technology Solutions

LOKE

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The All-In-One Hospitality Solution. LOKE builds branded ordering, loyalty, and marketing technology specifically designed for retail and hospitality businesses.

About LOKE

The LOKE platform is proven to increase the average order value, frequency of transactions and staff efficiency. This is achieved via a suite of best-in-class digital sales tools powered by a highly sophisticated rewards and promotions engine.

LOKE is the first and only provider to offer a centralised start to finish experience, from services to marketing and loyalty programmes. The end-users can do it all from the comfort of their seat, whether they are at home or dining out, while the technology also supports promotional material and customer retention mechanics.

LOKE is the end-to-end solution customized according to each venue across all countries it operates in; the UK, Australia, New Zealand and Singapore. It is there to improve the hospitality experience while creating loyal and valuable customers for its merchants.

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Loyalty Technology Solutions

EAGLE EYE

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Eagle Eye is a leading Enterprise technology company transforming marketing by creating digital connections that enable personalised performance marketing in real time through coupons, loyalty, apps, subscriptions and gift services.

About Eagle Eye

Eagle Eye is a leading Enterprise technology company transforming marketing by creating digital connections that enable personalised performance marketing in real-time through coupons, loyalty, apps, subscriptions and gift services.

We believe one-to-one marketing has always been the holy grail. That’s why we built AIR, our best-in-class digital marketing platform which unlocks the power of omnichannel personalisation for leading retailers across the world. Our Eagle Eye AIR platform enables the secure issuance and redemption of digital offers and rewards at scale, across multiple channels, enabling a single customer view.

Our customers include the leading names in UK Grocery, Retail, Leisure and Food & Beverage sectors, including Asda, Sainsbury's, Tesco, Waitrose and John Lewis & Partners, Virgin Red, JD Sports, Pret a Manger, Greggs, Mitchell & Butlers, Pizza Express; in North America, Loblaws, Shoppers Drug Mart and Southeastern Grocers and in Australia & New Zealand, Woolworths Group and The Warehouse Group.

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Loyalty Technology Solutions

ANTAVO

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Antavo is a pure-play, enterprise-grade loyalty technology provider that builds comprehensive loyalty programs to foster brand love and change customer behaviour.  

About Anvato

Antavo is an enterprise-grade loyalty technology provider that builds comprehensive loyalty programs to foster brand love and change customer behavior for brands, retailers, and shopping malls. With a scalable and holistic loyalty logic, Antavo supercharges the marketing strategy of omnichannel and eCommerce companies and delivers a next-level shopping experience with best-in-class in-store capabilities.

As a Gartner and Forrester-listed ‘pure-play’ loyalty service provider, Antavo is characterized by its strong emphasis on a robust, yet sophisticated loyalty technology. As a true innovator, the company is not only developing new features for its software but also developing hardware solutions to bring the loyalty experience to the retail space.

- Global clients include Lagardere, Toys”R”Us, PepsiCo, AB InBev, BrewDog, Telarus, Jimmy Jazz, Kathmandu, the N Brown Group, the Benetton Group, and LuisaViaRoma – contributing 16% growth in revenue for the latter.
- Antavo has an international team of 50+, with offices across the globe.
- A forward-thinking company disrupting the loyalty industry, 60% of company revenue is reinvested in the R&D of loyalty technology.

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Loyalty Technology Solutions

ANNEX CLOUD

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Acquire, Convert, and Retain More Customers
Annex Cloud combines best-in-class loyalty management with powerful engagement and communication modules to help businesses build relationships and profits at scale. Extensible modules provide flexibility. The 125-plus pre-built integrations make it easy and fast to implement. Innovative engagement modules are designed to build lasting emotional bonds. Annex Cloud earned the highest possible scores in 15 criteria in The Forrester Wave™: Loyalty Solutions, Q2 2021 Report.

About Annex Cloud

Annex Cloud’s Loyalty Experience platform is purpose-built to become the heart of your digital technology stack, enabling you to deliver unique, value-based omnichannel interactions across the customer journey, keep customers coming back, incent profitable behaviors, and drive growth. See why companies like Toyota, ACTION, TaylorMade, NuSkin, and MacKenzie-Childs trust Annex Cloud to help them reduce churn, overcome skyrocketing acquisition costs, and build true brand-to-human connections.

• Leverage loyalty data across your tech stack, enabling all customer-facing teams to create personalized, value-based interactions
• Segment using any combination of customer, transaction, behavior, preference, and loyalty data
• Proactively engage customers when points are expiring
• Leverage gamification, contests, Refer a Friend, Ratings & Reviews, and more to create meaningful engagement,
• Connect siloed data to create a unified customer profile

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Loyalty Technology Solutions

CONIQ

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Coniq is the Total Customer Engagement Company for growth-minded shopping centres, outlets, and retail brands.

About Coniq

Our IQ platform provides a faster, more economical and simpler way to generate revenue by understanding, anticipating and engaging customers through unique and personalised experiences in real-time instore and online. Coniq powers over £1 billion of sales annually for its customers, with more than 20 million consumers shopping at more than 1,800 brands in +25 countries worldwide.

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Loyalty Technology Solutions

HTK

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HTK have been helping brands to build stronger, more profitable customer relationships since 1996. Based in the UK, HTK provides software and professional services in the fields of data analytics, customer engagement and loyalty program management.

About HTK

In a crowded market, customer loyalty still matters — arguably more than ever — but it’s not as easy to come by as it once was. Basic personalisation and traditional loyalty mechanics are no longer enough to make customers feel engaged. Generic discounts drive down profit margins and fail to excite. Brands must find new ways to make customers feel valued and cared-for, to keep them coming back.

The solution lies in a data-driven approach, where insight drives every interaction through every channel to create experiences that are truly valuable, relevant and memorable.

At HTK, we package the latest AI, data and mobile engagement technologies into simple-to-use products - the Horizon CX & Loyalty Cloud - that make data-driven loyalty accessible to every business, through the delivery of compelling customer experiences online, in-app and at the physical point of sale.

Recognised by Forrester in the categories of Loyalty Marketing, Multi-Channel Campaign Management, Real-Time Interaction Management, Promotion and Offer Management, HTK clients include Virgin Media O2, Krispy Kreme, Valero Energy (Texaco), Gough Hotels and Sysco.

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Loyalty Technology Solutions

WHITE LABEL LOYALTY

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White Label Loyalty is an enterprise loyalty platform, which offers an innovative approach to customer engagement and loyalty with its event-based system. 

About White Label Loyalty

White Label Loyalty is an enterprise loyalty platform, which offers an innovative approach to customer engagement and loyalty with its event-based system. This means businesses can now reward loyalty program members for any customer behaviour, going beyond just transactions. The event-based engine allows not only for more flexible, customised loyalty incentives, but also for increased customer engagement and retention.

White Label Loyalty operates on an API-first and modular basis, meaning the platform can serve both as an end-to-end loyalty solution and a loyalty engine within your wider marketing stack.

We have served companies spanning over 10 different industries across the world, both in B2C and B2B. We can help you collect 1st party customer data, turn them into insights and run data-driven campaigns as a result.

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Loyalty Technology Solutions

CHEETAH DIGITAL

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Cheetah Digital is an enterprise cross-channel marketing technology company. The Customer Engagement Suite with its integrated Loyalty, Personalisation, Messaging, Experiences and Data Platform modules combines superior data management capabilities and cross-channel execution with in-house professional services expertise.

About Cheetah Digital

Cheetah Digital is an enterprise cross-channel marketing technology company. The Customer Engagement Suite with its integrated Loyalty, Personalisation, Messaging, Experiences and Data Platform modules combines superior data management capabilities and cross-channel execution. 

Cheetah Digital provide in-house professional services expertise and dedicated support to help brands execute complex marketing programs at scale and achieve profitable brand outcomes. We are a business partner to brands across the world including Vans, Boden, The White Company, Halfords, Kingfisher, Lacoste, Salling Group supermarkets, The North Face, Donatos Pizza, &Pizza and Hilton.

Cheetah Digital is a global business with employees in 25 offices across 13 countries and a strong presence in the EMEA region. 

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Loyalty Technology Solutions

CURRENCY ALLIANCE

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Currency Alliance operates a global SaaS platform that is API-first (headless) in which clients can set up a new loyalty program in a matter of days. Clients can build whatever Customer Experience they want on top of the API, or use our highly-customizable white label screens for customer-facing websites and apps.

About Currency Alliance

There is no CapEx or License Fees to use the SaaS platform and low monthly minimums to have access to a powerful and intuitive Management Portal to operate the points bank and rules engine, as well as gain access to a marketplace of potential partners with which loyalty commerce can be conducted.

As an enterprise scale, API-first and microservices-based platform, the Currency Alliance solution can fit easily into any technical architecture. It supports every language (character set), and can be deployed with points tied to a single fiat currency, or allow the points to adapt to many different fiat currencies. The Loyalty Rules Engine is extremely intuitive and supports every known use case for issuing points based on purchases and non-purchase customer touchpoints. The platform also has over 4,500 gift cards available in 60+ different fiat currencies.

Clients such as Under Armour, Live Nation, Reynolds-American, Agilent, Showtime, Gameshow Network, Moness Resort and TD Bank have deployed a customer loyalty solution – typically in less than one month.

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Loyalty Technology Solutions

COMARCH

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For the past 20 years, Comarch has been a global provider of cutting-edge IT products for improving customer engagement. Thanks to our high-end technology and global experience in carrying out the most complex loyalty-focused projects, we have helped dozens of popular brands such as BP, Leroy Merlin and Hudson’s Bay, achieve their marketing goals.

About Comarch

Comarch is a global provider of advanced IT solutions, recognized by respected analysts such as Forrester and Gartner and trusted by Fortune 500 enterprises as well as smaller dynamic brands. Their Loyalty Marketing Cloud is a comprehensive SaaS solution for implementing successful loyalty strategies, incentive programs and customer journeys. Thanks to out-of-the-box Machine Learning capabilities, Loyalty Marketing Cloud allows business users to understand behavioral patterns and personalize every interaction, thus boosting Customer Lifetime Value and creating significant relationships with each customer.

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Loyalty Technology Solutions

EPSILON PEOPLECLOUD

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The leader in outcome-based marketing, Epsilon has more than 50 years of experience providing the world’s top brands, agencies and publishers with award-winning strategies and technology. We enable marketing that’s built on proof, not promises™, across a suite of modular products spanning CRM, digital media, loyalty and email. Epsilon is positioned at the core of Publicis Groupe’s operations around the world.

About Epsilon PeopleCloud

Epsilon is the ONLY loyalty provider to be named a leader in both Loyalty Technology and Loyalty Services by Forrester. Our capabilities enables you to do so many things – some highlights include:

1) Industry leading identity resolution capability joining all of your customer’s data to a single identity profile for seamless activation across channels
2) Enhance traditional loyalty programs by connecting them to a digital world where you can talk to members inside and outside of your loyalty program as well as acquire non-members
3) Access the most powerful, reliable and scalable in the industry able to support the industry’s most demanding loyalty programs & deliver functionality in real-time
4) Maximizes your loyalty program potential with world-class services delivered by industry experts for strategic consulting, creative services, marketing data and digital media

We’re committed to your success and will tailor our support model to match your evolving needs. Whether you need a solution that’s full-service, self-service or in between, we’ll provide just the right amount of ongoing support. Our solution gives you the power and flexibility to create one-of-a-kind, emotional connections with your customers in the moments that matter most.

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Loyalty Technology Solutions

BRIERLEY

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Brierley – Creating loyalty that wins hearts and minds

Brierley has been a leader in the provision of enterprise level loyalty technology and services for over 35 years. Recognised by both Forrester and Gartner, Brierley is at the forefront of customer loyalty, designing and executing hundreds of successful programmes across multiple industries for our global client base. Our focus is taking loyalty beyond the transactional – creating profitable programmes that build emotional loyalty and win customers’ hearts and minds.

Our clients achieve success leveraging our LoyaltyOnDemand platform and expert services across the loyalty spectrum

About Brierley

Loyalty Technology Services

Empower everything your loyalty programme demands with LoyaltyOnDemand. Our platform lets you engage your customers across every conceivable touchpoint and is continuously evolving with new features that will keep your programme fresh and exciting.

Analytics and Customer Insights

Get to the heart of attitudes, advocacy, and other key emotional drivers. Understand your customers and change their behaviour using analysis and predictive models such as our proprietary methodology for scoring loyalty – BLQ (Brierley Loyalty Quotient). Drive your results with our recommendation engine powered by AI and machine learning.

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