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113 – Case Study Analysis and Presentation

Loyalty Training


Date / Time

This course is designed as the “final exam” for all students who have completed the Core Curriculum and desire to receive their certification as a Certified Loyalty Marketing Professional (CLMP) from the Loyalty Academy.

Students will receive a case study based on a real-world example of a client seeking consultation on the potential launch of a customer loyalty program. Using the tools, principles, and best practices learned from the Core Curriculum, students will design a program for the client including choosing the loyalty model, designing the value proposition, and building financial projections. Students will present their finished deliverables to a faculty panel for evaluation.

This course is designed to be taken in-person; however, special consideration can be granted for virtual course completion.

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